An insurance-based financial services provider with an international network, the company needed a tool able to monitor overall IT health across business units.

DataDrill, the leading software application for delivering quantitative status information to managers about their software-intensive projects and organizations, is being implemented to support global scorecard reporting within a US-based IT organization. DataDrill is the central mechanism for reporting performance trends and indicators, and scorecard status to IT managers and executives throughout the company.

An insurance-based financial services provider with an international network, the company needed a tool able to monitor overall IT health across business units. “They needed performance measurement software designed to support software, systems and IT organizations,” says Don Baxter, Distributive Management Sales, “one that could increase efficiency and meet the expectations of decision-makers.”

The decision to use DataDrill came after a 3-month pilot period, during which Distributive Management generated examples and demonstrated clear value to users. One of the most compelling benefits of DataDrill to the business is DataDrill’s strong data collection capability. DataDrill replaces manual Excel-based data gathering efforts to automate reporting of key performance indicators such as system performance, critical application availability, outage analysis, and help desk SLAs. The company also maximized its DataDrill investment using Distributive Management’s floating license option to support multiple users.