The Rich Communications Manager provides end users with the convenience of accessing and managing their rich communications at home, work and on mobile phones. It also allows them to visually see a converged message queue, as well as originate and listen to voice mail messages online. It also provides voice to text functionality to allow users to read a voicemail transcription.

CTIA Wireless, Las Vegas – Alcatel-Lucent (Euronext Paris and NYSE: ALU) announced its Rich Communications Manager, which delivers the next generation of unified rich messaging through a single web portal – providing enhanced messaging and communications to fixed, mobile, and IP devices - has been selected as this year’s Most Innovative Mobile Application at the Andrew Seybold Choice Awards.

With this new functionality, fixed and mobile end users can retrieve, view, respond, and forward video, photos and text from a web portal that also integrates address books between user devices. Leveraging familiar, intuitive desktop concepts, subscribers can now easily drag and drop content across voice mail, SMS, MMS, email, faxes, calendars, and address books. In addition to eliminating the traditional barriers between various networks by making all mobile and PC communications visible in one place, the Rich Communications Manager eliminates multiple logins, user interfaces and contexts defined by different messaging applications.

The Rich Communications Manager provides end users with the convenience of accessing and managing their rich communications at home, work and on mobile phones. It also allows them to visually see a converged message queue, as well as originate and listen to voice mail messages online. It also provides voice to text functionality to allow users to read a voicemail transcription.

The Andrew Seybold Choice Awards have come to be recognized throughout the industry for their ability to identify cutting-edge products and services that offer innovation and impact to both wireless providers and end-users. Criteria used in choosing 2009 award winners included solving a long-standing problem, innovative approach, efficient use of resources, ease of use, potential to attract more customers to wireless voice and data services, as well as functionality, features and price.

At CTIA, Alcatel-Lucent is also showcasing the next generation of this technology – a Rich Communication Suite-based ‘communications widget’ that can be leveraged in mash-ups with third party applications to provide intuitive, trusted communications and messaging capability directly in the third party portal. This future capability of the Rich Communication Manager is consistent with Alcatel-Lucent’s application enablement strategy and helps the network provider generate value by exposing communication and messaging capabilities to developers in a managed and controlled way.